Congratulations on your new home. Our goal is to ensure you have the smoothest experience possible.
As such, here’s what you can expect:
1. Upon closing and within 5 days, you will receive a welcome call from our Customer Care Consultant which will explain your warranty process and answer any immediate questions you may have or address any concerns.
2. At this time you will be guided through the process of registering your new home with Tarion. Your enrollment # can be found on your Tarion Warranty Certificate.
3. Once this is done, you will complete your 30 day and 1-year warranty items list.
4. Once your 30 day and 1-year list is complete and agreed upon, you will be contacted by our Customer Care Consultant and an appointment scheduled to service your warranty items.